Policies and Terms - Moonshot Bats
- We customize your Moonshot to the color and length you specify. Each bat is custom made. Price ranges from: 150 - 220
- Customized Text: $15
- Standard Shipping is free on all orders.
- Rush Orders adds $35 per bat and $3 per pair of gloves.
- We ship with the USPS using 2nd Day Priority.
- Each bat is custom made. We will ship your bat as soon as it has been made.
- Please allow 2-3 weeks for standard delivery and 1 week for rush delivery.
- All orders are shipped from Idaho Falls, Idaho.
We have developed an amazing product over the past decade. We have tested our bats over the years and know if treated with care they will last for years. These are high performance Wiffle® bats with very thin barrel diameters which, if abused, will crack. If bat is returned under warranty, it will be inspected by Moonshot Bats before determining new purchase, repair, or replacement. Each damaged bat must be returned to Moonshot Bats before a determination is made.
- One year limited warranty.
- Must only use baseball size Wiffle® balls made by Wiffle Inc. Shelton, CT. Heavier balls will crack the bat.
- Do not use taped balls.
- Do not use in temperatures below 60 degrees or bat may crack.
- Do not let others use your bat. Do not purchase as a "Team Bat".
- Warranty does not cover damage due to hitting a strike zone or other objects other than wiffle® balls.
- Store bat indoors at room temp.
- 30-Day Money Back Guarantee
- Bat must be in new condition
- No returns on bats with custom text. For example: team name, number, etc.
Repairs *if not under warranty
Moonshot will do some repairs on damaged bats. Pricing is as follows:
- $10 plus s+h to send new endcap.
- $10 plus s+h to apply new grip.
- $15 plus s+h to replace polycarbonate endcap.
- $20 plus s+h to shorten bat and apply new endcap.
- Some colors may vary - Due to color variances in monitors, cameras and scanners, Moonshot bats can't guarantee exact matches for colors requested.